Payment Policy

At Dubois Mode, we strive to make your shopping experience smooth and secure. Below you will find all the information about our accepted payment methods, our security measures, and our policies to ensure your peace of mind.

Accepted Payment Methods

We accept the following payment options to offer you flexibility and convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express
  • PayPal: Secure online payment system for easy transactions
  • Bank Transfer: Available for certain orders (contact us for more details)
  • Apple Pay and Google Pay: Fast and secure payment via your preferred mobile wallet

Currency

All transactions are made in EUR (€). If your bank account or credit card is in another currency, your bank will automatically convert the payment using the current exchange rate.

Payment Security

We place great importance on your security and use industry-standard measures to protect your personal and financial information:

  • SSL Encryption: Our website is secured with SSL encryption to ensure that all transactions remain private and secure.
  • Secure Payment Gateways: Payments are processed through trusted providers such as PayPal and Stripe, ensuring a high level of security.
  • No Storage of Payment Data: We do not store your payment information on our servers.

Failed Payments

If your payment fails, please:

  1. Check your payment details, including card number, expiration date, and CVV.
  2. Ensure there are sufficient funds in your account.
  3. Try another payment method.

If the problem persists, feel free to contact our support team at info@dubois-mode.fr or at +33 745449318 for assistance.

Fraud Prevention

To protect our customers, we monitor transactions for any signs of fraud. If your payment is flagged for verification, we may contact you to confirm additional information before processing the order.

Payment Issues or Questions?

Our team is at your disposal! If you have any problems or questions regarding your payment, contact us:
📧 Email: info@dubois-mode.fr
📞 Phone: +33 745449318

Thank you for choosing Dubois Mode. We are committed to providing you with a secure and worry-free shopping experience!

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